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Golden Corral Line Person -- Golden Corral -- Columbus, IN (N National Dr)

Company Name:
Golden Corral
POSITION SUMMARY:The Line Person's primary responsibility is serving the guest. As one of the first Co-workers who has the opportunity
to make a positive impression on the guest, the Line Person must be attentive, helpful, and pleasant in appearance and
personality. The Line Person should treat all Golden Corral guests as if they were guests in his or her own home and
sustain an environment that is inclusive and welcoming for all Service: Assists guests by being able to describe all menu offerings and how the Golden Coral line ordering
systems operates.
Ensures that line products are always available.
Handles payments accurately.
Processes to-go orders and assists guests at the Buffet by the Pound station.
Is friendly and courteous on the phone.
Offers assistance any guests who may need help.Adherence to Standards: Follows the Five Steps of Line Service.
Opens and closes the line area efficiently and quickly.
Brings equipment problems to the attention of the Manager.
Communicates cash levels in the drawer to the Manager to reduce cash in drawer for liability purposes.
Assists with the buffet and Server area, as directed by the Crew Leader, Assistant Manager, or Manager.Cleanliness: Performs duty roster and Cleanliness, Service, and Quality (CSQ) responsibilities.
Ensures that smallwares are always clean, dry, and available for guests.
Follows local health department laws.
Performs other functions that may be necessary to ensure guests receive a pleasurable dining TRAINING REQUIREMENTS:Successful completion of Safe Tracks, Golden Corral's Co-worker Food Safety and Sanitation course, and
participation in Fast Tracks, Golden Corral's Co-worker cross-training program. Experience in foodservice preferred,
but not required. Proof of food handler certification may be required for individuals in those applicable states.OTHER REQUIREMENTS:Position requires standing and walking 3-4+ hours without a rest break. Regular, moderate-to-heavy (5-50 lbs.) lifting
and carrying; bending and reaching is required. Work environment requires the use of tools such as mops, brooms,
mop buckets and carts and a forceful grip is required for the use of these tools. Work setting is within the restaurant.
Pushing and pulling is required for cleaning responsibilities, as needed. Compliance with position uniform standards
and adherence to all company policies and house rules are required.

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